The ability to communicate effectively with elders, youngers, superiors,
colleagues and staff is essential, no matter what industry you belong to or
work in. We in the today digital world must know how to effectively convey and
receive messages in person as well as via Phone , Email, Social network.
Top 10 Communication skills
1.Listening
A good listener is always a good
communicator. As no one likes communicating with someone who does not take the
time to listen to other person.
So to be a better listener practice
active listening, means always involve in paying close attention to speaker.
Responding to speaker is the best way
to practice active listening.
2.Nonverbal Communication
Your body language, eye contact, hand
gesture, and tone of speaking all are the best medium of conveying messages.
A relaxed ,open stance(arms open,
legs relaxed) and friendly tone will make you appear approachable to the next
person seating to you.
3.Clarity and Concision
Try to convey your messages in as few
words as possible.
Say what you want clearly and
directly whether you are speaking to
someone in person, on the phone, or via Social network.
4.Confidence
It is important to be confident in
all of your interaction with other. Confidence ensures the people around you
that what you are saying that you believe in.
5.Friendliness
This is important in both face and
face and written communication.
As when you personalize your messages for receiver like to coworkers/employee- I
hope you all had a good Sunday! At the beginning of your messages. it makes
recipient feel more appreciated.
6.Empathy
Even when you are totally disagree
with your colleague, coworkers, employee, it is important for you to understand
and respect their point of view. and demonstrate that you have been listening
to the other person and respect their opinion.
7.Open mindedness
A good communicator should enter any
conversation with a flexible ,open mind. Be open to listening ,understanding
the others point of view, rather than simply putting across your message.
8.Respect
People will be more open to
communicate with you if you convey respect for them and their ideas.
9.Feedback
Being able to properly give and
receive feedback is an important communication skill.
Giving feedback involves praise, constructive
reply, encourage.
10.Picking the Right Medium of
Communication
An important communication skills is to simply know what medium to use in
conveying messages.
Like whether it should be with
written, in person ,via phone, via email.
According to the situations , conversations
pick a best communication medium to make a success.
Thank You.
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